- Connect your Virtual Agent - Sunshine Conversations and Zendesk
- Routing between Sunshine Conversations and Zendesk
- Welcome Reply - Sunshine Conversations
- Actions Overview - Sunshine Conversations
- Metadata Explained - Sunshine Conversations
- Create Templates - Sunshine Conversations
- Updating Drop-Down Fields in Zendesk - Sunshine Conversations
- Carousels - Sunshine Conversations
- Using & Sanitizing Forms in Dialogues - Sunshine Conversations
- Sunshine Conversations - Error Logs
- Migrate from Zendesk Chat to Sunshine Conversations
- Impact on Actions when Migrating from Zendesk Chat to Sunshine Conversations
- Automate & Route between Sunshine Conversations and Clarabridge
