Getting started with our Dashboard
Dialogue Builder
- Dialogue Builder for Ticket Automation
- Escalate chats with escalation blocks
- Escalation strategy and flow
- Access the Dialogue Builder
- Dialogue Builder explained
- Carousels
Content
- Out of Hours reply explained
- Copy Template Replies
- Test your dialogues using "Test Bot"
- Template Replies explained
- When to use template replies
- System Replies explained
Content Entities
SSO (Single Sign-On)
Conversation Logs
Training Center
- Impact Report explained
- Create an Impact Report
- Use Impact report to train the bot
- Intent Training explained
- Current Expressions
- AI Suggested Messages
Analytics
Settings
- 109 languages Ultimate offers
- Set up real-time alert webhook
- Actions and Events explained
- CRM integrations - Available features
- Opening Hours explained
- Activate and deactivate languages and replies