Before you replace an existing reply, it can be a good idea to save your existing reply - just as a backup. This is done very simply by saving an active reply as a Template Reply.
- Open your list of Intents from Dashboard > Contents > Intents
- Click the Intent that you would like to archive a reply for, and navigate to said reply. To the right of the reply, click Go To Dialogue Builder
- Click the Cog
in the top-right corner of the screen - A drawer will open. Under Settings, click Save As A Template, fill out a name and click save.
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