Intent overlap is when two or more intents contain similar expressions. This will cause the AI to confuse the intents with each other.
More details on how to identify and fix intent overlap in How to keep the bot smart using the Confusion Matrix.
Intent overlap is when two or more intents contain similar expressions. This will cause the AI to confuse the intents with each other.
More details on how to identify and fix intent overlap in How to keep the bot smart using the Confusion Matrix.