Conditional Blocks are the latest addition to the ultimate chat automation family. It is a powerful tool that allows you to create reply variations in the same dialogue flow.
- All reply variations in one place!
- More flexibility to personalize replies for customers based on different parameters, such as location or device type
- No need for customers to repeat themselves for different queries in the same chat session
To learn more, have a look at ⭐️ Conditional Blocks explained.