Watch the recording now!
We have launched Ticket Automation on June 15 2021! This new product reduces your ticket backlog and enables a better customer experience by significantly shortening handling time.
Here’s what you can automate with this product:
- Route tickets to agent queues
- Extract information from customers’ messages and update the ticket
- Add relevant tags for better analytics
- Send automatic replies for repetitive intents
To know more, have a look at ⭐️ Getting started with Ticket Automation
In this digital event:
- Our CEO & co-founder, Reetu Kainulainen, gives an overview of Ultimate’s new Ticket Automation solution and our vision for Customer Service Automation.
- Our Product Expert, Alex Henderson, will give a Live Demo of how Ticket Automation works.
- Hear from one of Ultimate’s fintech clients, Pockit, about how Ticket Automation has supercharged their efficiency.
- You get a sneak peek into our product roadmap for the coming months.
Watch the recording now!
Get in touch with your Customer Success Manager to learn more about our Ticket Automation product and get a personalized demo.