When building dialogues, the best way to understand how it works for a user is to use our Test Bot feature. 

It is easily accessible as a button at the top of our Dashboard and can be accessed no matter where you are. 

You can use it to test:

• If a message can be recognized buy the bot
• Any dialogue flows that you are building or have built

When clicking Test Bot, a chat window will pop up in the bottom right. You can then start chatting to the bot as a chat visitor to understand the bot behavior.